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How to use Brigade.

Short guides for each part of the platform, from first setup to billing.

Getting started

Create your kitchen

  1. Choose Start trial and create an account.
  2. Name your kitchen during setup.
  3. Review the five starting sections and rename them to match your kitchen.

Rename or remove sections

  1. Open Settings as the kitchen admin.
  2. Edit a section name, or remove it and choose where its items move.
  3. Existing items move with the section, so nothing is lost.

Your team

Invite a head chef or cook

  1. Open Team.
  2. Enter the person's email address and choose their role.
  3. They accept the invitation from that email within seven days.

Understand roles

  1. Cooks add requests, update stock and complete prep.
  2. Head chefs also review orders and assign mise en place.
  3. The admin manages the kitchen, team and billing.

Ordering

Add an item to the order list

  1. Open Orders and choose your section.
  2. Add the item and quantity needed.
  3. Your request appears for the head chef to review.

Review and mark orders

  1. Head chefs and admins open Orders.
  2. Review grouped requests that may overlap.
  3. Mark each item ordered or not ordered; the team sees the result.

Stock checks

Update section stock

  1. Open Stock and select your section.
  2. Set each item's colour-coded level after your end-of-day check.
  3. Low items can be added to the order list or tomorrow's prep.

Mise en place

Assign a prep task

  1. Open Mise en place.
  2. Add the task to the right section.
  3. Choose a team member to assign it to; completion is recorded separately.

Service counts

Record what is running low

  1. Open Service and choose your section.
  2. Add the item and how many remain.
  3. Use the minus button as plates go out; zero shows the item as out.

Daily records

Download a daily spreadsheet

  1. Open Settings.
  2. Choose the day you need.
  3. Download the spreadsheet generated from that day's records.

Billing

Manage or cancel your subscription

  1. The person who pays opens Billing.
  2. Switch between monthly and yearly, or cancel.
  3. After cancelling, access continues until the end of the paid period.

Request a refund

  1. Refunds can be requested within 14 days of a payment.
  2. Contact us or reply to your Paddle receipt.
  3. See the Refund Policy for full details.

Need something not covered here?

Read the FAQContact Brigade