Legal
How refunds work for Brigade subscriptions. Last updated October 2026.
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If you're not satisfied with your purchase, you can request a full refund within 14 days of the payment date. This applies to both monthly and yearly subscription payments, including the first payment taken after a free trial.
The monthly plan starts with a free 30-day trial. Cancelling before that trial ends prevents the first payment. Once a payment has been taken, the same 14-day refund period applies; payments are not refundable after that period.
Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net and follow the buyer support flow, or contact our support team and we'll help you through it.
Approved refunds are returned to your original payment method. Paddle's own refund handling is described at paddle.com/legal/refund-policy.
You can cancel a monthly plan at any time and it simply won't renew — no refund request needed. Yearly plans run to the end of the paid year and don't renew once cancelled.